your custom product - click
on the order button and follow the ordering process.
There is a box for entering simple imprint text (such as for
pens, etc.) If your imprint is more involved, with layout,
graphics, photos, etc., enter "emailing graphic" in the
checkout box & finish checkout. Please e-mail the
appropriate image files to us at the address listed below.
Please feel free to call us for
assistance - most people do. (800)
- a rough sketch or layout can be faxed
or emailed. This is helpful in expediting the
layout of your imprint.
- Once we
receive your information we generally begin processing
your order the same day. You will receive either a
layout proof from us (within 24-48 hours normally)
and/or then you may receive one more proof, from our
printer, before it is printed. Digital printed proofs
are available at an additional charge (may be required on
differs depending on the item. A variety of file
formats are acceptable: eps, ai, pdf, & tif with 300
dpi at actual size or larger are preferred. High
resolution jpegs may be ok (not 72 dpi screen resolution).
We try to work with what you have! We also have a
service that can "convert" poor images into clean artwork.
We will gladly preview your graphic files and advise as to
suitability. We will also work with your graphics
person & provide templates or specifications. We accept
photos or camera-ready images for scanning.
Artwork should be e-mailed to the
address at bottom of page..
varies from item to item, depending on the imprint process.
Set-up charge includes most layouts. This does not
include design work or elaborate layouts with schedules,
multiple individuals, etc. Repeat orders with no
changes do not incur set-up charges (must be within 2
years) for silk-screened & hot-stamped items. Minor changes on
on all other items may incur new
imprint - If
you want to have additional color(s) to your product you
can specify the color(s) on your order blank. Your
order will be calculated accordingly and you'll receive
an order confirmation from us, along with a new total.
imprint - You'll
need to indicate the color(s) you would like your text,
logo, etc. to be printed. If you have a photo it will
be printed in full color. You'll need to
send us a camera-ready photo or artwork (which is
returned to you).
additional charge(s) If you want
an item that has additional options such as additional
colors, certain handling of the item - like inserting into envelope, etc. can be added to your
order once you have placed it. Pricing will be listed
near the item you are ordering. You may write a note to
us on the order blank page indicating the additional
information. If you are unsure about certain costs you
can always contact us or request a quote before your
order is processed.
time varies with each item.
Some items are available with a
rush-production available. Most items
generally require 10-12 working days from the time of the final
proof approval. Changes to proofs will further delay production. If you have a
must-have-delivered-by date to meet, be sure to check ahead
so we can give you our best time estimate. While every
effort is made to expedite your order there is no
guarantee on production. Your shipping method may be
upgraded to help insure certain
during the months of October and November (the cutoff
month) may require 25 production days.
- are accepted
only if merchandise has not been made or imprinted.
Cancelled orders are subject to a 25% service charge
plus all costs incurred prior to cancellation. 100% if
product has been produced. All cancellations must be made in
writing, signed and dated.